FAQ
F.A.Q
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Yes it is! We can confirm that my brother and I share the same DNA.
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High Spirit Bags Ltd has been around for over 8 years! We are excited to keep helping our customers for many years to come :-)
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We operate from London, United Kingdom. This is where our business is based.
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Be Nice to People and offer biscuits!
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Yes we ship to anywhere in the World. Even Alaska. If you need a High Spirit Bag we'll make sure we get it to you. :-)
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If you live in the UK, it can take up to 1-3 days. If you live in the rest of the World it can take between 3-7 days to receive your bag. If you need it quicker, we offer a DHL Express delivery International service and you will get your order within 3 days anywhere in the World. Currently if you are ordering from the US. We advise to select the DHL option for shipping, because USPS are currently going through delays and have reduced their staff. So if you want your bag really quickly, please order vid the DHL option in the check out option. If you have any further questions, just email us at highspiritbag@gmail.com :-)
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No. There will be no issues at all. We have already been prepared. Do not be worried about the Coronavirus affecting your order. We are still shipping orders and orders are being delivered as normal. :-)
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Yes. Just email us at highspiritbag@gmail.com and we can arrange this for you. :-)
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As soon as your order is dispatched. You will be sent a tracking number via email so you can track your order. Our team at High Spirit will also track your order to make sure it gets to you :-)
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You can use the tracking number to track it on Royal Mail Website or USPS website. If not, please send an email to highspiritbag@gmail.com and we will find out for you :-). It is always of high priority to make sure our customers get their orders in good time :-)
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If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You may also have to go to your local post office to collect your package in case it cannot be delivered to you. If there is any issues, we have a team that gets back to you quickly on this issue. Our email is highspiritbag@gmail.com
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Yes of course, just send us an email to highspiritbag@gmail.com and we'll send you the return address. Piece of cake :-)
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Standard shipping to anywhere in the World is free. However, if you want to receive your order within 3 days. It will be sent via DHL Express and will cost £20 in addition to your order. :-)
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Yes we do. We offer fast shipping to anywhere in the World. If you want to receive your order within 3 days. It will be sent via DHL Express and will cost £20 in addition to your order. :-)
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We accept all payment methods. We accept Visa or Mastercard credit cards, American Express, Apple Pay and PayPal.
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Our bags are made from very rare material and some are made from recycled material. They are highly limited, so usually when a bag is gone, it is gone forever. Opportunity only comes once.
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Email highspiritbag@gmail.com
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We are sorry. We are not taking any applications for jobs or internships at this time.
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We can fix it for you, just send us an email to highspiritbag@gmail.com and we’ll sort it out for you.
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Email highspiritbag@gmail.com
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Email highspiritbag@gmail.com
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If we can’t meet physically, we are always there in spirit!